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Playback Failure! Please try again later

New Poster
Posts: 1
Registered: ‎30-07-2019

Playback Failure! Please try again later

by KathrynWilson New Poster
Message 1 of 6 (159 Views)

Hi

We are trying to watch TVondemand on the tv via our Vodafone tv box, and we keep getting the message "Playback Failure! Please try again later".  TVondemand is working fine on my laptop, but not the Vodafone.  I have been trrying for ages and hae turned everything off at the wall etc.  Any suggestions?

New Poster
Posts: 1
Registered: ‎30-07-2019

Re: Playback Failure! Please try again later

by Chelle77 New Poster
Message 2 of 6 (138 Views)
Hi
I am having the same issue with Tvondemand on my Vodafone tv, started this morning.
Posted from Apple iPhone
jlf
New Poster
Posts: 1
Registered: ‎31-07-2019

Re: Playback Failure! Please try again later

by jlf New Poster
Message 3 of 6 (118 Views)

I have been having the same issue over the last 24 hours.  I contacted TVNZ via their helpdesk yesterday but heard nothing, and now it looks like a Vodafone issue rather than a TVNZ one,

 

Vodafone can you provide any info on this?

Posted from Apple iPad
Staff
Posts: 425
Registered: ‎21-04-2014

Re: Playback Failure! Please try again later

by Staff grantt Staff
Message 4 of 6 (114 Views)

Hi

This issue has been raised internally with TVNZ.

 

Cheers,
Grant

 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
Staff
Posts: 425
Registered: ‎21-04-2014

Re: Playback Failure! Please try again later

by Staff grantt Staff
Message 5 of 6 (78 Views)

I can confirm this issue was resolved earlier this evening.

 

Cheers,

Grant

 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
Tlw
Starter Poster
Posts: 12
Registered: ‎13-12-2015

Re: Playback Failure! Please try again later

by Tlw Starter Poster
Message 6 of 6 (64 Views)
Hi, I had the same issue described but since the above message saying it’s fixed it now has a new issue where it starts to load a program for a second then the entire tv box crashes (light on box is red and I have to turn it back on) gah
Posted from Apple iPhone
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