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Parental controls cut off Vodafone TV

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Starter Poster
Posts: 2
Registered: ‎14-10-2020

Parental controls cut off Vodafone TV

by TimmySchu Starter Poster
Message 1 of 3 (34 Views)

Hi there, wondering if someone can kindly offer assistance with my Vodafone TV issue. 

 

I have my childrens computer mac addresses programmed into the parental controls in my vodafone ultra hub.

 

When I switch the parental controls on, my vodafone TV is unable to connect to the wifi signal.

 

When it is off, no problem connecting. 

 

Any ideas why this is happening and is there a possible fix?

 

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Senior Contributor
Posts: 328
Registered: ‎15-09-2016

Re: Parental controls cut off Vodafone TV

by Senior Contributor MrMorm Senior Contributor
Message 2 of 3 (30 Views)

It really does sound like the Vodafone TV is in the block list. Are you sure its not the MAC address of the Vodafone TV in the block list?

Check the MAC address at https://aruljohn.com/mac.pl and if you see Sagemcom - thats Vodafone TV.

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Posts: 2
Registered: ‎14-10-2020

Re: Parental controls cut off Vodafone TV

by TimmySchu Starter Poster
Message 3 of 3 (24 Views)

That's EXACTLY what the problem was 

 

A duh!

 

Thanks Mr Mom!

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