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PCM only frpm VFTV

New Poster
Posts: 1
Registered: ‎12-03-2018

PCM only frpm VFTV

by AlanThornton New Poster
Message 1 of 4 (1,296 Views)

Okay, so, promised VFTV would have 5.1 sound- I have tried HDMI to AMP(wont even connect, have to connect to the TV in!!!), tried Optical out to AMP(PCM still), tried TV Optical out(Still PCM).  My old VFTV box connected via HDMI and i got 5.1 sound from the optical out.

 

Can anyone(especially the support dept) tell me how to get the promised DD 5.1 sound as advertised and promised?

 

I am not a NOOB at this as regarding TV and AMP settings, i believe we may have been misold the product.  Anyone else have this issue?

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: PCM only frpm VFTV

by MikeHales Retired Staff
Message 2 of 4 (1,289 Views)

@AlanThornton

I'll double check but 99% sure 5.1 sound not currently supported.

 

Product Owner AI & Automated Support
Vodafone New Zealand
Business Ninja Adept
Posts: 1,979
Registered: ‎30-09-2014

Re: PCM only frpm VFTV

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 3 of 4 (1,278 Views)

@MikeHaleswrote:

@AlanThornton

I'll double check but 99% sure 5.1 sound not currently supported.

 


@granttwill be best to answer this.

NOC Engineer | Vodafone NZ
Staff
Posts: 453
Registered: ‎21-04-2014

Re: PCM only frpm VFTV

by Staff grantt Staff
Message 4 of 4 (1,274 Views)

Dolby not currently supported. Only available on Netflix APP

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
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