No sound

Starter Poster
Posts: 7
Registered: ‎24-06-2018

No sound

by pamgar Starter Poster
Message 1 of 4 (1,641 Views)

I have no sound on Vodafone  TV but its ok on the tv set. This happens about  once a week. I have tried all ways to get the sound  but nothing seems to work Also my remote loses it's connection regularly and I have to reset to factory and then do another reset. This Vodafone TV had caused me a lot of frustration, and am thinking about  getting rid of it.

Posted from Generic Android 2.0 Tablet
New Poster
Posts: 1
Registered: ‎03-03-2019

Re: No sound

by T-Mac New Poster
Message 2 of 4 (1,093 Views)
No reply to this? I have exactly the same sound problem
Posted from Generic Android 2.0
Posts: 46
Registered: ‎08-02-2019

Re: No sound

by Staff HamishSansom Staff
Message 3 of 4 (1,079 Views)

Hi @T-Mac ,


Because many customers have very different TV sound setups (TV speakers, soundbars, 5.1 AV receivers, Dolby, DTS etc) there are a number of reasons why your sound may stop.



Please try this first: from the home screen navigate to the Settings menu, then More Settings, Audio & Visual, then two things to try:

1. select Reset volume level  (this 9/10 times fixes no sound issues) ; or

2. turn off Dolby Audio by seleting "Stereo" (this can fix some Dolby AV receiver issues)


Let me know if this works or not.




TV Product Owner

New Poster
Posts: 1
Registered: ‎25-04-2019

Re: No sound

by Ivant New Poster
Message 4 of 4 (898 Views)
My TV has no sound. I have reset box and modem aswell as sound settings. I have checked hdmi cable is all good. Still no sound. Please help
Posted from Generic Android 2.0
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