16-11-2018 05:12 PM
I have no sound on Vodafone TV but its ok on the tv set. This happens about once a week. I have tried all ways to get the sound but nothing seems to work Also my remote loses it's connection regularly and I have to reset to factory and then do another reset. This Vodafone TV had caused me a lot of frustration, and am thinking about getting rid of it.
03-04-2019 08:35 PM
Hi @T-Mac ,
Because many customers have very different TV sound setups (TV speakers, soundbars, 5.1 AV receivers, Dolby, DTS etc) there are a number of reasons why your sound may stop.
Please try this first: from the home screen navigate to the Settings menu, then More Settings, Audio & Visual, then two things to try:
1. select Reset volume level (this 9/10 times fixes no sound issues) ; or
2. turn off Dolby Audio by seleting "Stereo" (this can fix some Dolby AV receiver issues)
Let me know if this works or not.
TV Product Owner
25-04-2019 07:22 PM
16-12-2019 12:13 PM
02-08-2020 09:01 PM - edited 02-08-2020 09:09 PM
Accidentally changed the audio input only on the HDMI channel. Display port was still working so I thought is was the vtv box
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