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New firmware for Gen1 VTV

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Starter Poster
Posts: 8
Registered: ‎24-06-2018

Re: New firmware for Gen1 VTV

by pamgar Starter Poster
Message 21 of 51 (1,154 Views)

Can vodafone explain how the fast fwd/rewind/pause now works  and how the r and l arrows work 

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Staff
Posts: 14
Registered: ‎29-10-2019

Re: New firmware for Gen1 VTV

by Staff CMcWhinnie Staff
Message 22 of 51 (1,206 Views)

Hi there.

 

The rewind and fast forward still work as a normal function as intended. A single press of the rewind or fast forward will be 2x, a second press is 5x and a third press is even faster! the arrows above will jump forward or back in 20 second intervals.

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Staff
Posts: 84
Registered: ‎08-02-2019

Re: New firmware for Gen1 VTV

[ Edited ]
by Staff HamishSansom Staff
Message 23 of 51 (1,178 Views)

Hi @pamgar ,

 

what @CMcWhinnie said.

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Starter Poster
Posts: 8
Registered: ‎26-10-2018

Re: New firmware for Gen1 VTV

by MarkFisher Starter Poster
Message 24 of 51 (1,174 Views)

Since the update I am having issues with the TV starting with sound only and having to reset box and extenders for it to work this evening it randomly turned it self off ! Have checked sound and audio settings and reset these, no difference. Any ideas?

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Staff
Posts: 84
Registered: ‎08-02-2019

Re: New firmware for Gen1 VTV

by Staff HamishSansom Staff
Message 25 of 51 (1,169 Views)

Hi @MarkFisher (cc @CMcWhinnie)

 

Are your Wi-Fi extenders the Kaon small units with purple trim as per the attached?...

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Posts: 8
Registered: ‎26-10-2018

Re: New firmware for Gen1 VTV

by MarkFisher Starter Poster
Message 26 of 51 (1,166 Views)

Hi Hamish, Yes they are.

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Staff
Posts: 84
Registered: ‎08-02-2019

Re: New firmware for Gen1 VTV

by Staff HamishSansom Staff
Message 27 of 51 (1,160 Views)

OK, can you please join the thread where I'm dealing with exactly the same issue here?:

 

https://community.vodafone.co.nz/t5/Vodafone-TV-SKY/Vodafone-TV-Connection-issues/m-p/229033

 

Same question for you (please answer on the other thread).... are you operating the extenders in "bridge mode" as described in the quick start guide?

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Starter Poster
Posts: 14
Registered: ‎02-04-2019

Re: New firmware for Gen1 VTV

by wre1991 Starter Poster
Message 28 of 51 (1,034 Views)

We are now having issues with sound cutting out.

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Posts: 649
Registered: ‎21-04-2014

Re: New firmware for Gen1 VTV

by Staff grantt Staff
Message 29 of 51 (865 Views)

hi @wre1991 Is this still an issue for you?

If so, please send me a PM with your household ID or STB serial.


Thanks
Grant

 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
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Posts: 17
Registered: ‎12-02-2020

Re: New firmware for Gen1 VTV

by Regular Poster mikedusty Regular Poster
Message 30 of 51 (1,008 Views)
The sound cutting out and flickering screen seems to be caused by the Vodafone tv box reverting to 1080p HD every time it updates. Change back to 720p in settings and it’s fine. I’m guessing this problem is only for people without the default resolution tv. Not great having to redo this daily though, hopefully a fix so that resolution saves is forthcoming
Posted from Apple iPhone
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