20-05-2018 08:27 PM
We are a new Vodafone TV subscriber. We have noticed the following:
1. Fast Forward/rewind only has a timer display, no live video so you can't tell how far back/forward you are going. This is a real paiin. Any plans to introduce live video fast forward/rewind, like I had with my old Sky decoder? The inability to do this could result in us axing vodafone TV and go back to our old Sky provider.
2. I watch horse racing and it appears there is a real time delay in vodafone TV compared to the old Sky access, and in fact there also seems to be a delay on TV 1 (at least). Examples, I was watching my horse race on Vodafone TV Sky racing channel and the horses has 200m or so to run, my mate rings me to congratulate me on a win and i'm still watching the flamin race on vodafone TV Sky whilst he watches it on his Sky channel (non Vodafone TV). Big delay here - any explanation? Another example, was watching the Royal Wedding at home on 2 x TV's - one standard Freeview, the other Vodafone TV - the Freeview channel was several seconds ahead of the Vodafone TV feed - what is the go here, i sthere a known delay ?
3. This one could be something I am not doing right, but, if I switch TV on at 6:15 and go to TV1 to watch the news, I can't rewind to the beginning of the news, I only seem to be able to rewind to the time that I switched to TV1. How do I watch the 6pm news from the start in this scenario?
Look forwrad to some feedback - positive or negative, just so I know what to expect going forward.
23-05-2018 09:33 PM
1. Changes here are planned in the near future.
2. Yes, there can be a delay of up to approx 30 seconds as the service is delivered to you via ‘the cloud’. This is normal
3. Press OK to bring up the info, then press ok again, this will pop up additional options. Select ‘restart’ and this will allow you to restart the program from the beginning (even if you did not have it set to record). Note that this option is not available on all programmes.
Hope this helps!
29-05-2018 08:11 PM
Lets be honest here, the delay approaches 40 seconds for racing, and 30 seconds for live sport, Useless if you bet on either.
18-07-2019 09:16 PM
Clearly 'near future' means nothing to Vodafone. We just had Vodafone wifi and tv installed and we have 'lag' and really unfriendly remote and also regularly problem when going down through the stations - in particular, it appears to not want to get off TV 2...
Also thought we would be able to record but it isn't working either???
About to cancel and go to Sky, don't have time for this crap service.
23-06-2018 03:07 PM
04-03-2020 08:31 AM
04-03-2020 02:25 PM
The delay is expected with a cloud based TV service, via a CDN. There's also a delay difference between SKY and FREEVIEW. As time progresses and other technologies become available (some of those are becoming available now - ie: low latency OTT streaming) these will look to be implemented.
I hope this helps.
04-03-2020 08:40 AM
04-03-2020 02:23 PM
We have visual fast forward and rewind in test now.. There is a remainding issue we're looking to resolve, before it will be released to the public. Yes, it will be like you see on YouTube and Netflix.
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