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Never received Neon access code

New Poster
Posts: 1
Registered: ‎27-07-2018

Never received Neon access code

by ScottHarper New Poster
Message 1 of 6 (842 Views)

Signed up to the deal last month but never got the access code - can someone assist ?

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Starter Poster
Posts: 3
Registered: ‎29-07-2018

Re: Never received Neon access code

[ Edited ]
by dlunny Starter Poster
Message 2 of 6 (807 Views)

Hi Scoutt-Harper

I'm having the same problem. I have even rang them 3 times now and still nothing. They all say they will send it by email and just empty words. I have been trying seen March

Thanks David

Staff
Posts: 40
Registered: ‎23-07-2018

Re: Never received Neon access code

by Staff olof Staff
Message 3 of 6 (749 Views)

@dlunny can you please PM me your account details and we will look into it? Thanks.

Staff
Posts: 40
Registered: ‎23-07-2018

Re: Never received Neon access code

by Staff olof Staff
Message 4 of 6 (750 Views)

@ScottHarper can you please PM me your account details and we will look into it? Thanks.

Starter Poster
Posts: 10
Registered: ‎22-09-2015

Re: Never received Neon access code

by rogerw Starter Poster
Message 5 of 6 (733 Views)

I changed to fibrex some time again and was promised neon as well but never received it either! i've moved hosues since and am on vodafone fibre now

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Starter Poster
Posts: 3
Registered: ‎29-07-2018

Re: Never received Neon access code

by dlunny Starter Poster
Message 6 of 6 (712 Views)

Yea  finally have got a Neon code. It shouldn't have taken me to post here to get some action after ringing them 3 times.

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