Vodafone TV & SKY

[mrseti]

Just got Vodafone TV set up but cannot connect Netflix.  We select Netflix but it just has the above error.  We have purchased Vodafone TV as a standalone unit (broadband is with 2degrees).  Other problem is now the home WIFI is slow or drops off randomly....has been fine until installing VTV.

[ACVoltage]

Having this same issue "Netflix ESN not valid" havent noticed internet connection issues tho

[grantt · Accepted solution]

Hi

Please power cycle your STB and try Netflix now. This issue should be resolved.

Cheers,
Grant

[mrseti]

Thanks we did try that a couple of times - but must have only worked after you suggested it.  Thank you!  (Bummer though we're still have speed issues/drop offs, so will have to contact 2degrees)

[mrseti]

See reply below - someone has suggested resetting the set top box - which worked.