23-09-2019 09:19 AM
Just saw a Vodafone TV add saying that Neon was available. I cant see the NEON app on Vodafone TV when I go to the apps list. How does one add it???
23-09-2019 10:49 AM
Have you got the old or new Vodafone TV unit?
23-09-2019 11:37 AM
Please PM me with your HHID and serial number (listed under 'more settings / general information'
23-09-2019 11:38 AM
@JstreetSo it's the old unit but not sure if it's related the new unit was only launched last week
23-09-2019 11:39 AM
@granttis best to confirm everything
23-09-2019 12:06 PM - edited 23-09-2019 12:09 PM
Gen 1, which you have, is still supported. I'm not aware of any plan to upgrade these existing units.
There will be a major software update forthcoming on these Gen 1 units.
23-09-2019 01:12 PM
@Jstreet That would be like expecting Samsung to upgrade you every time a new handset came out
23-09-2019 09:08 PM
Not a fair comparison. Samsung put out a functional working product each release and yes, it would not be fair to expect a "free upgrade"
However, Vodafone "gen1" as you call it is basically a lemon that does not work as it was promoted or promised. Issues still exist and there have been little updates on when Vodafone will fix those major ones of which many exist. So it is more than fair for us to expect Vodafone might do something about it, like remove them completely and replace them all with their "gen 2" assuming it works as advertised. Even VF CEO says it is a "trial" version and a "beta" product.
Not sure why we who have the gen1 should be expected to accept anything less?
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