Reply

My Vodafone TV box is not working

Highlighted
Starter Poster
Posts: 3
Registered: ‎27-03-2020

My Vodafone TV box is not working

by Willem Starter Poster
Message 1 of 5 (441 Views)
It is displaying the following message. "We did not configure your Vodafone TV before it was delivered. To get it sorted, give us a call on 0800 346 751."
The box was never delivered, I changed my plan a couple of weeks ago. You were suppose to deliver the new box before disabling my TV box. This never happened. Can you please fix this ASAP. If this can't be done then please let me know so that I can cancel this service. 462465943 acc nr
Posted from Generic Android 2.0
Highlighted
Staff
Posts: 649
Registered: ‎21-04-2014

Re: My Vodafone TV box is not working

by Staff grantt Staff
Message 2 of 5 (436 Views)

Hi Willem

 

What is the serial number on the Vodafone TV box you have?

 

Cheers

Grant

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
Highlighted
Starter Poster
Posts: 3
Registered: ‎27-03-2020

Re: My Vodafone TV box is not working

by Willem Starter Poster
Message 3 of 5 (412 Views)
Hi Grant, it is 618499001589. Would it be possible to help?
Posted from Generic Android 2.0
Highlighted
Starter Poster
Posts: 3
Registered: ‎27-03-2020

Re: My Vodafone TV box is not working

by Willem Starter Poster
Message 4 of 5 (376 Views)
Hi Grant, any update to this?
Posted from Generic Android 2.0
Highlighted
Staff
Posts: 649
Registered: ‎21-04-2014

Re: My Vodafone TV box is not working

by Staff grantt Staff
Message 5 of 5 (363 Views)

PM has been sent.

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
Stats
  • 4 Replies
  • 34w ago
  • 442 Views
  • 0 Kudos
  • 2 Contributors