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Lost TV recordings

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Staff
Posts: 445
Registered: ‎21-04-2014

Re: Lost TV recordings

by Staff grantt Staff
Message 11 of 12 (125 Views)

This issue has taken some time to triage, but the cause has been found and traced back to an external partner. This is a fix for missing recordings/SA002 errors when trying to set recordings. A fix is already prepared and plans are in place to implement this early next week.  I will post here once that has been implemented.

 

Cheers

Grant

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
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Staff
Posts: 445
Registered: ‎21-04-2014

Re: Lost TV recordings

by Staff grantt Staff
Message 12 of 12 (97 Views)

This fix was implemented last night, with the issue not seen.  We are monitoring it over the coming nights to ensure this issue does not re-appear.


Cheers,
Grant

 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
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