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Internect connection

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Posts: 2
Registered: ‎26-03-2020

Internect connection

by KevMac Starter Poster
Message 1 of 3 (204 Views)

AFter the alert for the nation wide lockdown lastnight our internet went down. As did much of the country. However, upon the return to the service (Thank you for that). Our Vodafone TV showed that there still was no internet connection. Tried all troubleshooting soulutions. Turning both modem and box off and resetting. However, this did not fix the soulution. 

 

This is soo frustrating as we are continuing to get problems with this. I am about to let this service go as we cannot get any help. 

 

I understand the lockdown, but if the service cannot be provided, then wont be paying for it. 

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Posts: 2
Registered: ‎26-03-2020

Re: Internect connection

by ozzyreubs Starter Poster
Message 2 of 3 (199 Views)
Hi, ever since the net dropped out, my Vodafone TV box just flashes red and now won't turn on. Don't know if this is related. Tried resetting everything, still no go. Hope you find a solution
Posted from Huawei VOG-L09
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Registered: ‎26-03-2020

Re: Internect connection

by KevMac Starter Poster
Message 3 of 3 (187 Views)

Mine will turn on but wont connect to the internet. 

 

I tried factory resetting it, but wont even let me connect via WiFi. 

 

So frustrating. 

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