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How do we fast forward on Vodafone TV?

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Registered: ‎04-01-2020
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How do we fast forward on Vodafone TV?

by DavidMorris Starter Poster
Message 1 of 4 (1,138 Views)

We've just switched to Vodafone TV, and are loving the functionality overall ... however, we're struggling when it comes to fast forward and rewind after pausing or restarting. It always seems to jump back to an earlier point, however many times we try. Very frustrating. Any helpful advice welcomed. 

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Posts: 2
Registered: ‎04-01-2020

Re: How do we fast forward on Vodafone TV?

by DavidMorris Starter Poster
Message 2 of 4 (1,123 Views)

OK. It was partly us being newbs. We didn't realise that only some of the shows can be paused / rewound (a bit differen to the sky box we just handed back). There still seems to be occasions when it jumps back by a large chunk, but we seem to have mastered it smoothly now. Just don't want to experiment part way into a paused film again, to have it jump back 30 minutes or so. 

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Registered: ‎05-05-2020

Re: How do we fast forward on Vodafone TV?

by JudithWilson New Poster
Message 3 of 4 (617 Views)

We have the same issue - when we push the fast forward button, the recorded programme jumps right back.  This has just happened since the video screens added to the fast forward. Very frustrating. Please help.

 

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Registered: ‎05-04-2019

Re: How do we fast forward on Vodafone TV?

by Frequent Poster GarethCollins Frequent Poster
Message 4 of 4 (583 Views)

In the same boat - what you will find is Vodafone don't fix these issues directly and rarely bother communicating what the fault is nor what they will do.....then they do yet another update a few days later, something else breaks and possibly at some future point the original issue will get "fixed" by chance in a random update whilst breaking several other things.....  And I thought Microsoft updates were bad, they ain't got nothing on a VF update!

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