16-10-2018 07:29 PM
I had my set top box working but had to unplug it and now it doesn't work. The box itself has a red pulsing light and on the tv it just keeps coming up with a loading message. I have unplugged it, reset my modem, reprogrammed by remote, unplugged everything and plugged it all back in and pushed the reset button on the box but nothing seems to work. Any ideas what else to do?
17-10-2018 12:39 PM
What happens if you press the standby button on the side of the set top box? Does the light change?
If it goes solid red, try pressing it again and report outcome.
Please PM me with your account number too.
17-10-2018 07:55 PM
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20-04-2019 05:01 PM
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