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Help needed with new account

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Starter Poster
Posts: 8
Registered: ‎24-07-2014

Help needed with new account

[ Edited ]
by CR Starter Poster
Message 1 of 4 (933 Views)

Desperately need help with new account.  Signed up with Vodaone - I get the terms and conditions and all the info - but it all comes via no reply emails?  How can I contact (without the pain of a phone call)

 

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Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Help needed woth new account

by MikeHales Retired Staff
Message 2 of 4 (931 Views)

@CR

I can help, what do you need?
cheers

Mike

Product Owner AI & Automated Support
Vodafone New Zealand
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Starter Poster
Posts: 8
Registered: ‎24-07-2014

Re: Help needed woth new account

by CR Starter Poster
Message 3 of 4 (928 Views)

Awesome, Thanks Mike.  I have also managaed to get through on the phone in the meantime as well and asked someone to email me but I'm not sure how that will go

'

Basically I decided to resign with vodafone for our home phone and boradband/sky after a talk with a helpful guy on Friday.  He gave me a propsal and the figures for our new contract.  I was then emailed the contract and terms and conditions but the contract does not reflect what was discussed at all.  Most annoyingly though is that you get these emails and the option to cancel  from no-reply addresses?  Just crazy - how can you confirm/fine tune if Vodafone stops communciation

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Starter Poster
Posts: 8
Registered: ‎24-07-2014

Re: Help needed with new account

by CR Starter Poster
Message 4 of 4 (889 Views)
So no contact from anyone, can I cancel via this forum please
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