Having to connect to home wifi

New Poster
Posts: 1
Registered: ‎21-03-2018

Having to connect to home wifi

by stevelowndes New Poster
Message 1 of 1 (928 Views)


I've registered my smartphone in the Customer Zone, installed the Vodafone TV app on it and have tried to play one of the Bein Sport channels via the app and received the message: "Playback Unavailable: To watch this programme, connect your mobile device to the same WiFi network as your Set Top Box at home."

If I can only watch this content on my phone when I'm at home, where my set top box is, this seems to defeat the whole purpose of having a Vodafone app available for use on a MOBILE phone.

When are you going to fix this?


  • 0 Replies
  • 2y ago
  • 0 Kudos
  • 1 Contributor
404 - Page Not Found

404 - Page Not Found

Page Not Found - 404 error

We're sorry. The page you're looking for can't be found.

It has either been removed, had its name changed, or is temporarily unavailable.Please try the following:

Network Status

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.