10-01-2018 06:28 PM last edited 12-01-2018 06:51 PM by MikeHales
I have a new av receiver it cannot detect the Vodafone TV unit, it can detect my game unit/dvd/blu ray player but not the Vodafone TV unit. The error message on the TV is the content cannot be displayed
any ideas, please very frustrating
10-01-2018 06:35 PM
What is the make/model of the A/V receiver and your TV?
10-01-2018 06:57 PM
AV receiver Pioneer vsx832 - connected to LG TV
the other devices show on the tv through the av receiver
Have tried different cables to no avail
10-01-2018 07:01 PM
I believe I know what the issue is. To confirm, can you please tell me the TV model number.
10-01-2018 07:14 PM
As your Pioneer is 4K capable it is handshaking 4K over HDCp with the set top box. Your Pioneer only supports 4K pass through (it does not down convert to HD) and your tv, plugged into the Pioneer, is only HD capable. The message displayed on the TV is being generated by the Pioneer.
Some options to try:
10-01-2018 07:23 PM
ok thanks for the info
if I look at the specs for the stb it says only outputing HDCP 1.x
buying a 4k TV is n expensive way to prove the problem, how sure are you this will work?
30-07-2019 11:04 PM
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