𝐕𝐨𝐝𝐚𝐟𝐨𝐧𝐞 𝐓𝐕 𝐮𝐩𝐝𝐚𝐭𝐞 𝐟𝐫𝐨𝐦 𝐇𝐚𝐦𝐢𝐬𝐡 𝐒𝐚𝐧𝐬𝐨𝐦, 𝐇𝐞𝐚𝐝 𝐨𝐟 𝐕𝐨𝐝𝐚𝐟𝐨𝐧𝐞 𝐓𝐕. Vodafone TV has had an intermittent freezing issue for some weeks now and I wanted to personally apologise to any customers who have experienced this. We recently undertook a major upgrade to the Vodafone TV platform to enable us to launch new features in the future that customers have been asking for, such as visual fast forward and rewind. The freezing issue began following this upgrade. We now understand what is causing the freezing, which is a key step to resolving it. In the interim, you can fix the freezing issue temporarily by changing the channel up or down, or switching the power on and off. I want to reassure customers that the team are working on a permanent solution to this as an urgent priority 7 days a week. We want customers to have a great experience with Vodafone TV and apologise again for any disruption to your TV viewing.