From Vodafone on FB
https://www.facebook.com/vodafoneNZ/posts/10155877536487503
๐๐จ๐๐๐๐จ๐ง๐ ๐๐ ๐ฎ๐ฉ๐๐๐ญ๐ ๐๐ซ๐จ๐ฆ ๐๐๐ฆ๐ข๐ฌ๐ก ๐๐๐ง๐ฌ๐จ๐ฆ, ๐๐๐๐ ๐จ๐ ๐๐จ๐๐๐๐จ๐ง๐ ๐๐. Vodafone TV has had an intermittent freezing issue for some weeks now and I wanted to personally apologise to any customers who have experienced this. We recently undertook a major upgrade to the Vodafone TV platform to enable us to launch new features in the future that customers have been asking for, such as visual fast forward and rewind. The freezing issue began following this upgrade. We now understand what is causing the freezing, which is a key step to resolving it. In the interim, you can fix the freezing issue temporarily by changing the channel up or down, or switching the power on and off. I want to reassure customers that the team are working on a permanent solution to this as an urgent priority 7 days a week. We want customers to have a great experience with Vodafone TV and apologise again for any disruption to your TV viewing.
