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Error sa002, sa005

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Posts: 1
Registered: ‎22-11-2019

Re: Error sa002, sa005

by KingK New Poster
Message 41 of 42 (447 Views)

can someone also help me Smiley Happy TIA

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Posts: 14
Registered: ‎19-09-2018

Re: Error sa002, sa005

by John83 Starter Poster
Message 42 of 42 (436 Views)
We have resolved our issue with the sa faults, I take it you can connect to the internet ok but it will not connect to your account, it needs to find your set point at your home, our probem was very rare and our account had only the TV content turned off, suggest you try calling billing to confirm connection, before ringing write down your VTV serial number, this can be found under the VTV top set box (12 digit number), I know it's a boring wait on the phone, but have a copy of your account & pin handy as well.
Posted from Nokia TA-1024
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