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Digital recorder 'fails' on recording some programmes

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Starter Poster
Posts: 2
Registered: ‎13-03-2019

Digital recorder 'fails' on recording some programmes

by Tim3 Starter Poster
Message 1 of 2 (440 Views)

Our vodafone digital recorder has started not recording certain programmes. It announces that the recording has failed on the menu. The  'information' feature summarises the programme and then adds in bold yellow at the bottom "Recording interrupted due to the channel no longer being available". Other recordings from the same channels - "Vibe" and a sports channel, all free to view - and which we have recorded up to now are affected. The channels are still available in real time. This has only started happening over the past week. Thanks for any help in this matter 

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Staff
Posts: 448
Registered: ‎21-04-2014

Re: Digital recorder 'fails' on recording some programmes

by Staff grantt Staff
Message 2 of 2 (437 Views)

Hi @Tim3 

 

Can you please power off your Vodafone Digital TV recorder (T-Box) at the wall power socket, then back on again (if you havent tried this already?)

 

Let me know the outcome (do the programmes then start recording normally).

 

Thanks

 

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.
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