09-04-2020 03:47 PM
I have a Vodafone TV set top box, delivered July 2019 as part of a new fibre connection contract. It does not appear to have an option to connect via WiFi. It just keeps asking for an Ethernet cable to be connected. The Ethernet connection works OK, but it is not suitable to have hard-wired connection.
I have 5Ghz and have done all the trouble shooting without success. Does this device connecct via WiFi or not? If so how do you bring up a menu to connect to the correct SSID and enter the WiFi password?
The Part No of this unit is 86627 and the HW Version is NZ-81.
09-04-2020 04:21 PM - edited 09-04-2020 04:21 PM
Sounds like you have a non-wifi box. There are two versions. The Wifi one is smaller and different hardwre version and includes wifi MAC address information on the sticker underneath.
Wifi version has both wifi and ethernet options in the internet connection menu too.
09-04-2020 04:41 PM
Thanks for that info! I had not found in my searches that there were in fact two versions of the box.
Do you happen to know when the WiFi version was released. As this set top box was supplied mid-2019 as one of the incentives for a 12-month contract I am most disappointed to find that Vodafone have sent me an outdated unit, or one that they would have known was about to be superseded.
09-04-2020 05:03 PM
The ones you buy from the shops are wifi
If you bundle sky and vodafone onto your broadband plan you get the non wifi one and the option for wifi booster to connect it wirelessle if you want (its another box that cables to the VTV and wifi pairs back to the modem)
09-04-2020 05:03 PM
As a Vodafone braodband customer you recieved the Gen 1 box - The Gen 2 box was and is only available via retail stores. If there had been dialogue at the time and it was noted that you didn't have ethernet to the box Vodafone should have sent you a Wifi extender kit along with the new hub that you probably recieved. You can-not swap them out and other than the WiFi performance is vurtually identical although as a Gen 1 user the ability to pair a remote via bluetooth would be good
09-04-2020 05:56 PM
OK, thanks guys for the quck clarification, greatly appreciated. My question now answered, and I will manage OK with the Gen 1 box.
12-04-2020 06:48 PM
Good luck with your Gen 1 box. Please make sure that auto update are set to off or you will end up completely dissatisfied with the performance if it updates myself. Speaking from experience (read the forums for other dissatisfied users)
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