12-11-2019 09:19 PM
14-11-2019 10:03 AM
I just thought I would report.....
2 Days in and no further problems since setting the DNS entries on the VF TV box itself
14-11-2019 10:16 AM
@IanCox thank you for reporting back. Very much appreicated. I'll also update the VF team with this information
14-11-2019 11:19 AM
Ok how you do it.....please bear in mind I have only been testing this for 2 days and I havn't had the 2-3 times a day disconnection errors. Infact no problems at all so far.
1)On the remote press menu
2)Go to the top of the page into SETTINGS
3)Scoll down to MORE SETTINGS and NETWORK
4)Go to MANUAL SETUP
5)IP ADDRESS (This is the address your VFTV Box will use on you network set it to somethings outside the DHCP address range in my case 192.168.1.31
6)SUBNET MASK most home networks with use 255.255.255.0 (if your not sure ask a geek)
7)DEFAULT GATEWAY (This is the IP Address of your router) often 192.168.1.1 or 192.168.1.255
8)PRIMARY DNS (Set to vodafone DNS Servers) 18.104.22.168
9)SECONDARY DNS (as above) 22.214.171.124
10) Hit OK then back out of the menu.
If it all goes wrong dont forget you can go back and set it to automatic.
14-11-2019 12:59 PM - edited 14-11-2019 01:00 PM
Just to add to this a bit.
You can check what your STB IP address is by going to Settings > More Settings > Information > Internet > Current IP Address
One slight correction IanCox's step 7 above. The default gateway will typically be .1 or
14-11-2019 01:02 PM
Thank you, interestingly I did the steps exactly as Ian did and the Vodafone box still works fine. In fact its actually swithcing between Netflix and TV much much quickker where it used to hang.
How can I check what the gateway is on my setup? Sorry for the newb questions.
14-11-2019 01:05 PM
@AndrewCooper if you followed the steps and it is working then great. If you had put the wrong default gateway it simply wouldn't work. I assume you set the default gateway to 192.168.1.1?
14-11-2019 01:09 PM
Yes I did set the default gateway to 192.168.1.1
Will see if its still working tonight!
I wasnt sure how to determine what was outside of the DCHP range? I used .31 and that worked.
14-11-2019 01:16 PM - edited 14-11-2019 01:17 PM
@AndrewCooper different routers behave differently. You have to log in to the router and check the DHCP pool range. Typically this is .1 or .2 up to .199. Addresses between .200 to .253 are for statics. Routers will generally assign DHCP addresses from the bottom of the pool first so if you assign .31 then you would have to have 29 or 30 devices connected before you will conflict with the .31 address you have assigned. Again, different routers behave differently. Some will prevent the conflict and some will allow it.
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