14-10-2018 09:21 AM
Did the outage happen again on Saturday 13th October - as I was having issues with TV around 8pm?
Between this issue and TV freezing, I too am frustrated with the quality of this product... I moved to Vodafone TV a) to avoid rain fade type SKY issues; b) for the better pricing and c) as I wanted to enjoy watching on demand / Netflix programs and my TV can't connect to the internet by itself - I'm wondering if I should save myself more money and go with an internet dongle (like google chromecast???
13-10-2018 08:09 PM
I wonder about how the Commerce Commission would feel about an organisation continuing to sell a known faulty product.
13-10-2018 09:23 PM
Probably could be worth trying to find out. I didn't try that, though as a retired lawyer myself, I certainly queried being offered a product with so many obvious problems that did not at all meet the promises made to me. But I just withdrew from it, and got my SKY box back again. Couldn't be happier!
15-10-2018 11:13 AM
Something strange happening here. There is a post from randjv three up from this one which was posted well after the intervening two. So I am replying to that one.
Specifically, I have a Chromecast Ultra which I bought after I sent back the Vodafone TV box. It will certainly do at least some of the On Demand stuff, plus services like Netflix and Lightbox. And it is not expensive -- prices in the range of $69 for an ordinary Chromecast and $109 for the Ultra model.
But just bear in mind that if you send back the Vodafone TV box, you will still need something to give you access to free to air TV stations (TVNZ etc) as Chromecast will not give you direct access to them. In my case, I got the SKY box back, and so can access free to air TV that way. (In fact the very latest version of the SKY box contains a facility to give you access to at least SKY channels on demand.) The other way, of course, which would be cheaper, is to buy a freeview box -- though if you want a recording facility, a freeview box/recorder is still quite expensive (several hundred dollars?)
Chromecast, of course, has no recording facility.
21-10-2018 09:22 PM
how do we fix this problem... mine has been like this for the past 3 days - I have reset all settings!!
TV/Netflix, cannot watch a thing!!
22-10-2018 09:55 PM
watch out Vodafone ... I am ringing you tomorrow .... will you be ready for me.
A long weekend and unable to watch sky, netflex via your Vodafone TV....
18-11-2018 01:15 PM
I will be returning my sky tv box to vodafone and going back with regular sky. This has been nearly 3 months of hell witth vodafone tv.
18-11-2018 12:37 PM
I am so frustrated with vodafone TV Watching the all blacks aand once again the screen froze and after3 hors we are still not able to connect. I have unplugged so many times bit still no connecton. We got an email last week saying these problems had been solved but not.
01-12-2018 03:18 PM
We have had Vodafone TV for two days, and already have an endless string of issues, now while watching it just cut out without warning, and since we have had an error message "Cannot connect to server or connection lost" ... Restarted the box, internet, router... nothing works, internet is completely fine.... looks like we have just been sold a completely dud service as I see many others have this issue ongoing for months.
03-12-2018 01:38 PM - edited 03-12-2018 01:39 PM
Same here... see message #38
I restart the router extender attached to Vodafone box, after a while the darned thing comes back to live. But no guarantees... it can loose the connection anytime...
What annoys me most is the 'deafening silence' from Vodafone!
Obviously they don't monitor this community board.
Basically I see myself as a beta tester, who still has to pay for the service...
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