11-07-2019 02:52 PM
Wheres the customer service? lack of communication, lack of detail, lack of simple notification/feedback maps for visibility by all to plan around it, lack of compensation. Its not good enough.
11-07-2019 08:49 PM
11-07-2019 09:12 PM - edited 11-07-2019 09:13 PM
Also Vodafone has truck loads of redundancy I have no idea why you think they don't, I worked in VodafoneNZ for many years and redundancy of applications / databases was critcial and fail over testing was done on production systems from time to time
The Core network has huge amounts of redundancy they have complete data centres for redundancy if a core node is lost, I use to do quite a bit of work in these data centres monthly to make sure hardware was ready incase of an unexpected failure
11-07-2019 09:52 PM
@johnr wrote:Also Vodafone has truck loads of redundancy I have no idea why you think they don't, I worked in VodafoneNZ for many years and redundancy of applications / databases was critcial and fail over testing was done on production systems from time to time
The Core network has huge amounts of redundancy they have complete data centres for redundancy if a core node is lost, I use to do quite a bit of work in these data centres monthly to make sure hardware was ready incase of an unexpected failure
Yep when Spark have a mobile outage they have a very large amount of customers affected but with vodafone it's limted to small areas.
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