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Vodafone customer service/ WORST SERVICE EVER

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Registered: ‎16-03-2018

Vodafone customer service/ WORST SERVICE EVER

by Jodin4110 Starter Poster
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I have never in my all my experience with any customer service had such a rude, time wasting ,experience with vodafones customer service team.the waiting time on phone support never under 20 minutes. & they seem to enjoy making a game of passing the customer around as many different people as possiblejust to frustrate you & then make promises if ringing you back or transferring you with the promise of explain to the next person what your issue is so you dnt have to repeat yourself over & over is an absolute LIE. No one rings u bk.NOONE DOES ANYTHING BUT DELAY & PASS U ON & ON&ON. until I'm guessing the hope u just give up . I spent 2 hours & 6 minutes on 1 ph call just to be put on hold for 58 of those minutes then made to listen to a Jeff eat his lunch forgetting to put me bk on the loop of the same song .I'M DISGUSTED WITH VODAFONES SERVICE IV TALKED TO A NEWSPAPER REPORTER & A TV NEWS REPORTER & I CANNOT WAIT TO HEAR VODAFONES REASONS FOR SUCH POOR CUSTOMER SERVICE.
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