Cant ring you because you disconnect my calls after telling me you are protecting your staff -great. Essential Service but you make your own rules. When I did get hold of you it was a call to India where a young man, who barely spoke English, proceeded to tell me NZ is part of the USA. When and Why did your business go so downhill- when you subcontracted the call centres to India? I want to move house > i need my sky, broadband moved too - yet you refuse to contact me.