07-10-2019 04:33 PM
Why is there nothing about landlines? We have our account with Vodafone and that includes a landline.
When we pick up the phone to ring out it rings engaged all the time. We have unplugged everything and then started it up again, no change. We are rural so w ecan't use our cellphone here. Please help us, Ninjas!!
07-10-2019 06:27 PM
07-10-2019 06:28 PM
07-10-2019 07:54 PM
It seems that they decided to move our landline onto the internet ( to improve our service!!!!) with out discussing it with us. We want to keep our landine on the phone line so that we can use the phone when there are power cuts. We are rural and behind a hill so don't have cellphone coverage. We have to wait until tomorrow to go to a friends to use their phone (or our cellphone) to call the 0800 number to try and get it sorted out. Why can't we access the team that can sort it out via the internet? Thanks for your reply and interest
07-10-2019 10:47 PM
@AnneBarker You need to request a reversal back to POTS
08-10-2019 08:50 AM
08-10-2019 08:52 AM
17-10-2019 04:47 PM
Useful info thanks. Spark, who owns the copper line system would not let Vodafone put us back on to our 'normal' landline via reversing POTS, ie not phone via the internet. As we have no cell phone coverage we are now isolated if there is a power cut. Apparently Spark are going to "rip out the copper lines" within 2 years.
18-10-2019 10:16 AM
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