12-12-2017 10:17 AM last edited 27-12-2017 06:27 PM by MikeHales
Day 3 of no service and bugger all contact to explain where we are at with getting this sorted!!??
12-12-2017 11:00 AM
Apologies the fire at the cell site is still under investigation. Will update asap.
12-12-2017 12:30 PM
That's a bit of a cavalier answer - the inconvenience to subscribers is significant. And why isn't someone updating the Vodafone site?? Still showing the information - and date - as posted on Sunday when the problem occurred.
12-12-2017 12:59 PM
Apologies, we haven't received an update hence the website not changing but I will ask the question of the network teams again.
13-12-2017 11:58 AM
Apologies for delay. First the good news, connectivity has been restored.
And as a bit of background on what the issue and solution were
So, again apologies for the frustration at the loss of connectivity but we did move as quickly as possible to restore, just had a couple of hurdles to get over.
Hope the info explains.
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