That's a bit of a cavalier answer - the inconvenience to subscribers is significant. And why isn't someone updating the Vodafone site?? Still showing the information - and date - as posted on Sunday when the problem occurred.
Apologies for delay. First the good news, connectivity has been restored.
And as a bit of background on what the issue and solution were
Fire at the site about 4am Sunday required the police, they had to shut off the site from our team while investigating
Team worked through Monday 11th, once they could get onsite, to inspect and evaluate fix/replacement required
The mains, shelter, equipment and cabling was destroyed, so will need replacing; we had to then rework cabling back to the mains pole so we could put in temp connectivity; and remove the burnt out shelter and equipment, which will need to be replaced
The team then got generator-driven connectivity onsite, hence everything working OK again now
We will maintain that temp setup while building a full-time replacement.
So, again apologies for the frustration at the loss of connectivity but we did move as quickly as possible to restore, just had a couple of hurdles to get over.
Hope the info explains.
Product Owner AI & Automated Support Vodafone New Zealand