Vodafone Networks

[epimana]

Hello,

I’m trying to buy more Flexi data, but every time I click on the link through text it doesn’t work. I just recently finished all my data and so I tried to buy more and the link is not working. I’m just wondering is there something wrong with the network?.

[sebastianbd]

What do you mean it doesn’t work ? What happens when you open the link?

[epimana]

it doesn’t fully load. I have a screen shot of it to show what it looks like every time I click on to the link if that helps.

[sebastianbd]

Sure. Post it if you’d like.

Things to check :

- you are on mobile data (turned ON) not wifi
- clear your browser cookies and cache

[epimana]

Yes mobile data was on and cookies and cache are cleared also.

[epimana]

Still coming up with the same problem

[sebastianbd]

OK Best to call Vodafone customer service and have them do some basic checking on your account first

0800-921-021.

They will also be able to add the data bundle on your behalf..

[epimana · Accepted solution]

Ok awesome will do!

Thank you so much for your help and getting back to me.