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Call diversion on Business line

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Registered: ‎24-06-2019

Call diversion on Business line

by Karen2 New Poster
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Trying to get call diversion on my Business line with the ability to access it remotely. Was told it would be set up in "a few minutes" a couple of hours ago.

When/If it happens I am unsure about where to go from there. The "Using remote call divert on a business landline" is helpful  (yet to be tested) except for where to get the mystery pin number from. When I asked about this, and after being on hold for some time, I am told to set it up on *72. When I search for info on *72 I get a page re "Phone Divert service for voice calling over broadband" with no refrence to business line OR setting up the pin number.

No idea what happens from here!!!

 

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