14-01-2018 06:56 PM last edited 18-01-2018 03:31 PM by MikeHales
Are there any plans to upgrade femtocell/Sure Signal to 4G? Currently I have to choose between a weak 4G signal or our 3G Sure Signal.
18-01-2018 12:44 PM
I'm not clear what you are saying. The phone elects to prefer a weak 4G signal rather than the strong 3G one from the Sure Signal. It will use this for both data and voice as far as I can see unless the phone settings are changed to ignore 4G.
Just to be sure I made a call while allowing auto select 4g/3g/2g and the call did not go through the Sure Signal.
18-01-2018 02:44 PM
There is no VoLTE on the VodafoneNZ network, so a call will never happen on 4G. The handset will 100% always fall back to 3G for any Voice Call. Now if that's on Macro or Femto is another question.
Not sure what benefit having a 4G sure signal would offer you (as Voice does not go via 4G).
And if there is a Sure Signal, there must be a fixed line connection, so I don't see why you wouldn't just use the wifi connection from the fixed line connection (instead of using LTE mobile data..)
18-01-2018 05:20 PM
18-01-2018 06:03 PM
Your phone will always use 3G for calls, so use the Sure Signal, would only use 4G for data - apps, email etc. No need to change any settings.
18-01-2018 07:22 PM
19-01-2018 07:07 PM
I've traced this and found some interesting behaviour. When you made the outgoing call, the CSFallback was to 2G, NOT 3G, on the Russell/Paihia cell site.
Checking further, I found you have not made or recieved a single call at all on a Sure Signal since 01/01...
Has the Sure Signal ever worked for you? Have you ever made a call via it?
What handset do you have (Model Number) and was it purchased from Vodafone NZ?
I'm wondering if your handset may not support U2100..?
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