It may answer the question but it doesn't solve the problem. You have to admit that the way Vodafone TV series link is different than Vodafone's previous product (Broadband + Home Phone + SkyTV) to the point that it causes a lot of extra fluffing about that we can do without and not good for customer relations.
If your partners (Sky TV) can get the Freeview series link (and I have never experienced this so I wouldn't know) working logically and to their customers satisfaction the I truly believe so could Vodafone.
To me it seems a simple case of not quite coding the process correctly in software. It seems the programmers are grouping series by programme name alone and not by programme and/or date/time. And it may be that it is now in the too hard basket and no one wants to have to re-code and push out a firmware update.
It seems always to be the case when one criticises products that the first level helpers say "System design" or "not our product".
Well, you've met your nemesis, so I'd pass it up the line that this is not good enough and the customer is always right!
