Retired fixed line services & plans

[ChrisCameron]

The Vodafone TV app is only 32 bit and, according to iOS 10.3.2, won't be supported on iOS 11.  The app was last updated in April 2015, so has it died an unnatural death, or will there be an update to become a 64 bit app and, therefore, supported by iOS 11?

This is actually a useful app that allows for remote control of the Vodafone TV STB!

[HamishA]

Hi @ChrisCameron

Thanks for bring this to our attention, we'll get this pass this on to our app developers.

^Hamish

[dbatten]

Greetings this issue was brought to your attention 28 July - now is now!

Can you update us please on the status of this issue - I use both my Iphone 7plus and the Vodafone App quite a lot if you aren't going to support it going forward you need to say now - like NOW

thanks db

[Merino61]

Hi

i am so surprised that Vodafone hasn’t updated this app.  IOS 11 has been with us for at least a week and I can no longer use  the APP to book programmes, delete programmes or view the programme guide, it does not work with IOS 11.

can you please advise what the developers tomyou back in June and if it is intended to update the app so that it can be used.

Many thanks

[MikeHales · Accepted solution]

@Merino61

@ChrisCameron

@dbatten

With the new TV service, we won't be updating the old TV app - apologies.

[ChrisCameron]

Thanks for the update Mike.

There was an update pushed out to support iOS 11.

Unfortunately, I’m ineligible for the new Internet TV service, due to being a FibreX Max customer (i.e. uncapped, unlimited).  I’ve been told (twice) that I will have to downgrade to a 200GB data cap to be eligible for Internet TV.