Retired fixed line services & plans

[Cynthia]

We have 2 T-Boxes and they have not been displaying programming information for the last 3 days.  We have tried calling (no answer) and emailing (issue ignored).

Can you please tell me how to fix this.

Cynthia

[grantt · Accepted solution]

Hi Cynthia

This issue can be resolved by powering off the unit at the wall outlet, waiting 10 seconds then powering it back on.

It is a known bug we are waiting to be resolved.

Regards
Grant

[ajfaalavaau]

Hi Cynthia
We are Having a similar issue. Vodafone call Centre is no help. Theyve put me on hold 5 times tonight and hung up on me. So annoying.
Anyway just wondering have you found that your series links aren't working and you cant record either.
Also did you resolve this issue? Thinking of going back to sky cos the tbox is pretty useless now!
Thanks in advance ;-)