16-05-2014 05:05 PM last edited 08-12-2017 03:59 PM by MikeHales
Using T-Box, and when I go to view guide there is only info up until Tuesday morning - it is currently Friday.
And I have followed the process for re-powering the modem and T-box - several times!!
I cannot add any new recording for next week and my series that are already setup have now new recording entires for next week.
16-05-2014 08:06 PM
17-05-2014 09:38 AM
Grant advised via PM please click on user name to do this, Please do not post personal INFO into the community , including account numbers , mobile numbers
17-05-2014 10:07 AM
This isn't a T-Box fault. Its just been traced back to a problem elsewhere and is currently being investigated.
18-05-2014 12:23 PM
Any idea when this is likely to be fixed?? Or should I just ring the help line?
I dont understand what the prob would be as friends who have real SKY dont have this prob and others I know with this repackaged product dont seem to have any probs......
18-05-2014 12:47 PM - edited 18-05-2014 12:55 PM
18-05-2014 03:15 PM
@johnr is correct here. The team that needs to look at the EPG issue cannot do so until tommorow. There would be no benefit in calling the call centre (other than to waste your time).
I will post an update here once the issue is resolved.
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