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Call Forwarding

Starter Poster
Posts: 3
Registered: ‎06-03-2018

Call Forwarding

by Calluma Starter Poster
Message 1 of 7 (1,625 Views)

Is call forwarding feature available on a Doro 6520?

Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Call Forwarding

by Retired Staff MikeHales Retired Staff
Message 2 of 7 (1,623 Views)

@Calluma

Thanks for your post, yes applied on our end so not phone dependent.

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎06-03-2018

Re: Call Forwarding

by Calluma Starter Poster
Message 3 of 7 (1,608 Views)

Would that be at a cost? And how easy is it to turn on/off and to change the number. Ideally we need to be able to change it on the phone

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Business Ninja Adept
Posts: 1,966
Registered: ‎30-09-2014

Re: Call Forwarding

[ Edited ]
by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 7 (1,606 Views)

Call Forwarding is only available for Postpay connections, not prepay connections.

 

You can configure this on the phone itself in the call forwarding settings, or you can use GSM codes to configure the same. if you are on postpay.

 

The cost is the same as the per minute rate for you to call the number the call is being forwarded to. (EG If you have included minutes to NZ mobiles / landlines, and you are forwarding the call to an NZ mobile / landline, it will be free and deducted from those minutes entitlements).

NOC Engineer | Vodafone NZ
Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Call Forwarding

by Retired Staff MikeHales Retired Staff
Message 5 of 7 (1,588 Views)

@Calluma

 

Here are those GSM codes, if you're on Prepay.

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎06-03-2018

Re: Call Forwarding

by Calluma Starter Poster
Message 6 of 7 (1,586 Views)

We are a post pay/business customer. This phone will be used as a callout phone, so needing to divert calls to different phones each weekend.

Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Call Forwarding

by Retired Staff MikeHales Retired Staff
Message 7 of 7 (1,583 Views)

@Calluma

No charge, self-service - steps listed here.

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
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