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usage

Expert Contributor
Posts: 749
Registered: ‎21-05-2015

Re: usage

by Expert Contributor Expert Contributor
Message 11 of 16 (143 Views)
Usage can take up to 4 hours to show.
Posted from Apple iPhone
Starter Poster
Posts: 7
Registered: ‎12-08-2019

Re: usage

by melz1 Starter Poster
Message 12 of 16 (139 Views)

hi. i took off imessage on monday, and still today no txts showing up on the usage, only calls.

Business Ninja Adept
Posts: 1,971
Registered: ‎30-09-2014

Re: usage

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 13 of 16 (116 Views)

@melz1 wrote:

hi. i took off imessage on monday, and still today no txts showing up on the usage, only calls.



When you send text messages, are the bubbles green or blue?
NOC Engineer | Vodafone NZ
Starter Poster
Posts: 7
Registered: ‎12-08-2019

Re: usage

by melz1 Starter Poster
Message 14 of 16 (102 Views)

bubble is green

Business Ninja Adept
Posts: 1,971
Registered: ‎30-09-2014

Re: usage

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 15 of 16 (77 Views)

OK Green = SMS and hence your outgoing SMS usage should be showing in MyVodafone portal. Suggest you call Customer Services and get a ticket logged to investigate.

NOC Engineer | Vodafone NZ
Expert Contributor
Posts: 749
Registered: ‎21-05-2015

Re: usage

by Expert Contributor Expert Contributor
Message 16 of 16 (57 Views)

Well it wasn’t back then but I know for sure rating is a bit delayed now... i made a call at 6pm last night and it’s still not showing in my usage.

Posted from Apple iPad
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