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outage Mangawhai

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Starter Poster
Posts: 2
Registered: ‎29-01-2020

outage Mangawhai

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by NinaCarre Starter Poster
Message 1 of 2 (123 Views)

I am getting constant outages, affecting my landline and internet, one being in the middle of a talk with my doctor. My internet has been down for at least 1/2 hour. Can you tell me the cause please, this has been a constant intermittent fault for a few weeks now.

 

 

 

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Staff
Posts: 39
Registered: ‎08-07-2014

Re: outage Mangawhai

by Staff hpatel Staff
Message 2 of 2 (112 Views)

Hi @NinaCarre,

 

It sounds like there could be a fault somewhere along the line. I'd suggest running through the troubleshooting steps listed on our help page here: https://help.vodafone.co.nz/app/answers/detail/a_id/5602

 

If that doesn't help, our live chat team can remotely run some tests on your line to try to diagnose the fault. Click here to open our TOBi chatbot, then type "Live Chat" to connect to someone from the team.

 

Cheers,

Hayden 

I work in the Corporate/Government space for Vodafone, but I know a little bit about a lot of things we do. I volunteer my time on here.
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