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Why would you make it difficult to pay my broadband bill?

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Posts: 1
Registered: ‎11-12-2018

Why would you make it difficult to pay my broadband bill?

by JoAnnWordsworth New Poster
Message 1 of 2 (243 Views)

My new bank expects me to use an invoice number when I make an online payment.  Currently, there are no broadband bills showing on My Vodafone for me to access the invoice number of my recent bill that needs paying.  I have now received an overdue reminder because I cannot find the invoice number for my Broadband/Landline monthly bill - it is not showing alongside my mobile bills as it should be.  Why is it not showing?  I have been charged a late fee and am so frustrated by this!

Help?

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Posts: 469
Registered: ‎24-08-2008

Re: Why would you make it difficult to pay my broadband bill?

by Senior Contributor coffeebaron Senior Contributor
Message 2 of 2 (220 Views)
Perhaps you should ask your bank why it needs an invoice number because it shouldn't.
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