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Vodafone landline not working

Starter Poster
Posts: 8
Registered: ‎26-09-2017

Re: Vodafone landline not working

by LynMoore Starter Poster
Message 11 of 18 (1,397 Views)

Could you please confirm that a credit will show on our next account for the time that our phone wasn't working. Thanks.

Community Manager
Community Manager
Posts: 1,544
Registered: ‎01-03-2012

Re: Vodafone landline not working

by Community Manager Community Manager
Message 12 of 18 (1,393 Views)

Hi @LynMoore - is it best to speak to one of our billing people about this. I don't think we will be able to credit you for a network issue that is outside of our control, but they may be able to help in some way.

Starter Poster
Posts: 8
Registered: ‎26-09-2017

Re: Vodafone landline not working

by LynMoore Starter Poster
Message 13 of 18 (1,391 Views)

Can you please do this on my behalf as I have no voice? Thanks.

Community Manager
Community Manager
Posts: 1,544
Registered: ‎01-03-2012

Re: Vodafone landline not working

by Community Manager Community Manager
Message 14 of 18 (1,359 Views)

Hi @LynMoore - I can ask the Billing team to look into it, but they will very likely need to speak to you. Is there someone else they could perhaps contact and speak with on your behalf? Please click on my name and send me a private message with your nominated contact's name and phone number and I will ask someone to get in touch. Thanks!

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New Poster
Posts: 1
Registered: ‎29-11-2017

Re: Vodafone landline not working

by AnthonyDavidCharlesPayne New Poster
Message 15 of 18 (1,136 Views)

Old connection. Down since upgrade. Trying to connect with mobile is constantly cut off.

Nem
New Poster
Posts: 1
Registered: ‎02-05-2019

Re: Vodafone landline not working

by Nem New Poster
Message 16 of 18 (582 Views)

I had Fibre set up and now need my old landline reconnected, however i do not have a phone to call you to set it up

Starter Poster
Posts: 8
Registered: ‎31-08-2016

Re: Vodafone landline not working

by MidBeckett Starter Poster
Message 17 of 18 (486 Views)

Vodafone have lost my landline number.

putnumber on holding exchange.

i have had to change to Spark because of bad service.

M Beckett

Starter Poster
Posts: 8
Registered: ‎31-08-2016

Re: Vodafone landline not working

by MidBeckett Starter Poster
Message 18 of 18 (483 Views)

MINES NOT. tHEY ;OST THE NUMBER !

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