I have had problems with the App now for months ever since they 'upgraded' it.
I am continually logged out, it never shows all of the devices in my household, when you try to add them back in it says they are already registered etc. Makes monitoring kids phones and top ups a nightmare. Missed one top up cos of this and lost all minutes and data.
Called helpdesk and was on phone for ages, they basically go me to try things I had already tried. Then logged a job ticket with the promiose of a call back - never happened.
For an organisation the size of Vodafone to have so many technical issues recently (read the Voda TV comlpaints!) is an absolute joke.
Come on Vodafone, you have a lot of loyal customers that just want a proper service.
Get your act into gear!
