I am currently overseas on holiday in Bali, and had my credit card swallowd by an ATM. I have cancelled the card, and now have a new one.
I need tio update my account with the new credit card details, but don't seem to be able to do this via My Vodafone or the Customer Zone
I have two accounts - one for Broadband Services and one for Mobile Services. They are both automatically paid by the same credit card monthly.
Is it possible to have a secure link sent to me, so that I can update the details on-line? The next payment is due early February, and I will not be back in New Zealand before then to sort this out.
I don't want to have to call Customer Service from my mobile to discuss this, as it will cost a small fortune!
Can you please advise how this can be sorted out on-line asap.
Hope Bali is treating you well, apart from the ATM.
Sorry but there is no way to do this online - will your bills fall due while you're away?
There are 2 ways to sort this
- The international call - +64 9 355 2007
- chat online with our agents.
Enjoy Bali and travel safe.