TV problems - Freezing and static reception

Starter Poster
Posts: 10
Registered: ‎04-04-2016

TV problems - Freezing and static reception

[ Edited ]
by Kathleen60 Starter Poster
Message 1 of 2 (139 Views)

We are still experiencing freezing and static pictures on our VF TV, its been happening for well over a year  and a friend who has had the same problems over a long period of time told me  :

The technician said the power supplies (to modem and to vodafone box) were connected the wrong way.  Outputs are 1.25A and 3.5A, stronger one for the box. Power supply to box wasn't sufficient to drive signal.


Can I order a technician to come and have a look at my system - Account Number [removed]

Many thanks, Kathy whelan

Vodafone Ninja
Posts: 177
Registered: ‎11-05-2015

Re: TV problems - Freezing and static reception

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (123 Views)

Hi Kathy,


We can definitely look into organising a technician.


Just confirming though, was this a Vodafone TV or an old T-Box that was having issues?


Can you please also let us know the troubleshooting that has been done so far?





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