My Vodafone

[Mulder]

Whats up? My Vodafone app hasnt been refreshed since 12 feb; signing in on the web just creates a new empty account (?!?)

Whats up vodafone?

[causality]

Definetly something broken.

Although, I can sign into app and get something, I'm receiving a message at the top of the app saying some of the account content is missing.

And now, as I went to check on the app again and it's just all RED, everything is Red, nothing but Red.

Closing is and opening it again it loads... OK.

If I scroll down to refresh, it  t a k e s  f o r e v e r  t o  r e f r e s h... Sorry fell asleep!

Using Vodafone Android app 3.3.1 on Android OS 7

[MikeHales]

@causality@Mulder

Apologies, there is currently an outage with My Vodafone - sorry.

m

[causality]

Broken again

App is just all red after Voda logo appears and online My Vodafone loads only as far as displaying phone numbers while the rest is just refreshing only.

So either down or is Voda updating this today?

[JaneyHelenHotere]

Hi my cellphone is trying to register a new Red Share number to add on to my account408214343.

my 4 red share numbers are Peter-02102635351.Janey -02102831325.

Joseph-02102280864. and new add on Rosaria-021239152.

[MikeHales]

Android or iOS? IOS working for me

[causality]

Android is broken.

So is the My Vodafone when I logged into it via Chrome on laptop.

[MikeHales]

Thanks for info, will raise with my VF team

[causality · Accepted solution]

Working now