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Service status = broken?

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Registered: ‎10-06-2010
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Service status = broken?

[ Edited ]
by Frequent Poster Mulder Frequent Poster
Message 1 of 9 (1,944 Views)
Whats up? My Vodafone app hasnt been refreshed since 12 feb; signing in on the web just creates a new empty account (?!?)

Whats up vodafone?

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Contributor
Posts: 61
Registered: ‎06-10-2015

Re: Service status = broken?

by Contributor causality Contributor
Message 2 of 9 (1,936 Views)

Definetly something broken.

 

Although, I can sign into app and get something, I'm receiving a message at the top of the app saying some of the account content is missing.

 

And now, as I went to check on the app again and it's just all RED, everything is Red, nothing but Red.

 

Closing is and opening it again it loads... OK.

 

If I scroll down to refresh, it  t a k e s  f o r e v e r  t o  r e f r e s h... Sorry fell asleep!

 

Using Vodafone Android app 3.3.1 on Android OS 7

 

Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Service status = broken?

by Community Manager Community Manager
Message 3 of 9 (1,930 Views)

@causality@Mulder

 

Apologies, there is currently an outage with My Vodafone - sorry.

 

m

Product Owner AI & Automated Support
Vodafone New Zealand
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Posts: 61
Registered: ‎06-10-2015

Re: Service status = broken?

by Contributor causality Contributor
Message 4 of 9 (1,846 Views)

Broken again

 

App is just all red after Voda logo appears and online My Vodafone loads only as far as displaying phone numbers while the rest is just refreshing only.

 

So either down or is Voda updating this today?

 

New Poster
Posts: 1
Registered: ‎25-02-2018

Re: Service status = broken?

by JaneyHelenHotere New Poster
Message 5 of 9 (1,850 Views)

Hi my cellphone is trying to register a new Red Share number to add on to my account408214343.

my 4 red share numbers are Peter-02102635351.Janey -02102831325.

Joseph-02102280864. and new add on Rosaria-021239152.

Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Service status = broken?

by Community Manager Community Manager
Message 6 of 9 (1,840 Views)
Android or iOS? IOS working for me
Product Owner AI & Automated Support
Vodafone New Zealand
Posted from Apple iPhone
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Posts: 61
Registered: ‎06-10-2015

Re: Service status = broken?

by Contributor causality Contributor
Message 7 of 9 (1,837 Views)

Android is broken.

 

So is the My Vodafone when I logged into it via Chrome on laptop.

 

 

Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Service status = broken?

by Community Manager Community Manager
Message 8 of 9 (1,832 Views)
Thanks for info, will raise with my VF team
Product Owner AI & Automated Support
Vodafone New Zealand
Posted from Apple iPhone
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Posts: 61
Registered: ‎06-10-2015

Re: Service status = broken?

by Contributor causality Contributor
Message 9 of 9 (1,779 Views)

Working now

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