Hi. When Vodafone switched off ihug email accounts I set up a new gmail email address, and provided that to Vodafone by setting up a redirection on all my subaccounts, so any emails to the old addresses would be automatically forwarded.
Initially this worked very well then I noticed a big reduction in recieved emails compared to the old system of receiving them through vodafone.
Now I am noticing some of the ihug alias or subaccounts I have are no longer being redirected to my gmail account. one stopped in December and the others in January and February.
Now I receive email redirected from only two of the IHUG email accounts I have.
I have missed many important email and now am dealing with late payment of bills and missed appointments due to no redirection.
I understood that this forwarding service would continue as long as I was a Vodafone customer. I've now found that emails to some of my ihug subaccounts are bouncing back to the sender, or not being forwarded. I ran a test email to each redirected subaccount and find only two old ihug redirected email addresses actually arrive at my gmail account. What has happened to the forwarding service?