Reactivate on account plan

New Poster
Posts: 1
Registered: ‎20-01-2019

Reactivate on account plan

by DamonDai New Poster
Message 1 of 2 (396 Views)

Hi Vodafone NZ,


On behalf of all frequent travelers, could you guys please make our travels easier as everytime I suspend my account before I travel comes back with no service. 


Here are my ideas for solving this nightmare.


Option 1

Reactivating service in the store at airport. (They said that they cannot do it every single time)


Option 2

Develop suspend/reactive function in My Vodafone App with airport wifi.



Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Reactivate on account plan

by MikeHales Retired Staff
Message 2 of 2 (390 Views)



Welcome to the Community.

Thanks for the feedback and suggestions, I'l pass that along to our Roaming team.

Hope the travels went well.




Product Owner AI & Automated Support
Vodafone New Zealand
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