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Reactivate on account plan

DamonDai
New Poster
DamonDai
Posts: 1
Registered: ‎20-01-2019

Reactivate on account plan
by DamonDai New Poster

‎20-01-2019 11:21 AM

Message 1 of 2 (126 Views)

Hi Vodafone NZ,

 

On behalf of all frequent travelers, could you guys please make our travels easier as everytime I suspend my account before I travel comes back with no service. 

 

Here are my ideas for solving this nightmare.

 

Option 1

Reactivating service in the store at airport. (They said that they cannot do it every single time)

 

Option 2

Develop suspend/reactive function in My Vodafone App with airport wifi.

 

Cheers

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Community Manager
Community Manager
MikeHales
Posts: 3,144
Registered: ‎02-02-2013

Re: Reactivate on account plan
by Community Manager Community Manager

‎20-01-2019 12:15 PM

Message 2 of 2 (120 Views)

@DamonDai

 

Welcome to the Community.

Thanks for the feedback and suggestions, I'l pass that along to our Roaming team.

Hope the travels went well.

Cheers

Mike

 

Product Owner AI & Automated Support
Vodafone New Zealand
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